Software, systems and AI. Built and run by HWCHQX.
We design and build client portals, intake flows and operations platforms, run the systems behind them, and add AI where it does real work. Our own healthcare operation, Health & Wellness Check, runs on the same stack.
- 01Capture once
One record: contact preferences, language, coverage basics, notes. Entered one time.
- 02Prepare
Language match, history and missing items, resolved before anyone acts.
- 03Reach out
A person or the system, on the channel and cadence you set.
- 04Qualify
A specific next step with a date and a time. Nothing implied.
- 05Warm handoff
Documented the same day and sent to the team that owns the next step.
- 06Close the loop
Status writes back to the record and into the weekly report.
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Operations platform
Capture once. Every step after that writes to the same record.
Portals, intake, outreach and reporting run on one loop. The record is created once and every handoff writes back to it.
- 01Capture once
One record: contact preferences, language, coverage basics, notes. Entered one time.
- 02Prepare
Language match, history and missing items, resolved before anyone acts.
- 03Reach out
A person or the system, on the channel and cadence you set.
- 04Qualify
A specific next step with a date and a time. Nothing implied.
- 05Warm handoff
Documented the same day and sent to the team that owns the next step.
- 06Close the loop
Status writes back to the record and into the weekly report.
What we build
Software
- Client and member portals with login and roles
- Intake and questionnaire flows that produce a structured record
- Scheduling and online booking with an admin calendar
- Payments, invoicing and dues tracking
- Dashboards that show what is stalled and who owns it
Systems
- Hosting and deployment on Google Cloud and Cloudflare
- E-signature and approvals inside the portal
- Integrations with the tools you already run
- Monitoring, backups and maintenance plans
- Replacement of compromised or template-based sites
AI
- Meeting transcription and summaries
- An assistant embedded in the platform, scoped to your data
- Drafts, images and documents generated under human review
- Classification and routing of incoming records
We run what we build.
Our healthcare operation, Health & Wellness Check, works on this platform every day. That is where the software gets its edge cases.
- 09:14:02record.created source=intake lang=es
- 09:14:05prepare.checked missing=1 assigned=coordinator
- 10:02:41outreach.attempt channel=phone outcome=conversation
- 10:03:07callback.requested window=tue 15:00
- 10:03:12handoff.sent to=agency-intake same_day=true
- fri 17:00report.weekly.closed reconciled=true
Live people, recorded calls, a report you can reconcile.
Health & Wellness Check runs check-in and intake follow-up programs for licensed home-care agencies on this loop: coordinators we staff and supervise, every attempt logged, same-day documented handoffs, one weekly report the agency checks against its own records.
Health & Wellness Check has its own pages for the agencies it serves and the people it reaches.
- 01 / softwareCustom softwareClient portals, intake, scheduling, payments and dashboards. Fixed-fee milestones, approvals and e-signature inside the portal.
- 02 / healthHealth & Wellness CheckOur healthcare operation: check-in and intake follow-up programs for licensed home-care agencies, in English and Spanish.
- 03 / companyAbout HWCHQXWho we are, how an engagement runs, and how to reach us.