Privacy Policy - Health & Wellness Check
Effective Date: January 1, 2025
HIPAA Compliance
Health & Wellness Check (HWCHQX) is fully HIPAA-compliant. We implement administrative, physical, and technical safeguards to protect your protected health information (PHI).
Information We Collect
- Health Information: Medical records, diagnoses, medications, treatment notes
- Personal Information: Name, contact details, insurance information
- Technical Data: Device information, usage analytics (anonymized)
- Communication Data: Video calls, chat messages, email correspondence
How We Use Your Information
- Provide healthcare services and support
- Coordinate care between providers
- Process insurance claims and billing
- Improve our platform and services
- Comply with legal and regulatory requirements
Data Security
We use enterprise-grade encryption, secure cloud infrastructure, and regular security audits to protect your data. All data is encrypted both in transit and at rest.
Your Rights
- Access your health information
- Request corrections to your data
- Request restrictions on data use
- Receive an accounting of disclosures
- File a complaint with us or HHS
Contact Information
For privacy questions or to exercise your rights:
- Privacy Officer: [email protected]
- Phone: 1-800-HWCHQX
- Website: https://www.hwchqx.com/privacy