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Your Data, Our Priority
Uncompromising Security for Healthcare
You Can Trust
Built with the highest standards of data protection and compliance to safeguard sensitive patient information.
A Multi-Layered Security Framework
Our platform is architected with defense-in-depth, integrating industry-leading security protocols and practices at every layer to protect your practice and patient data.
The Shared Responsibility Model
Security is a partnership. We clearly define the responsibilities of Health & Wellness Check and our customers to ensure comprehensive protection.
Health & Wellness Check Manages Security OF the Cloud
We are responsible for protecting the infrastructure that runs all of the services offered in the Health & Wellness Check platform. This infrastructure is composed of the hardware, software, networking, and facilities that run Health & Wellness Check services.
Physical Security:
Securing data centers and underlying hardware.
Infrastructure Security:
Patching and maintaining servers, storage, and networks.
Application Security:
Securing our platform code against vulnerabilities.
System Monitoring:
24/7 monitoring for threats and performance issues.
You Manage Security IN the Cloud
As a customer, you are responsible for managing your data, user access policies, and credentials. Your responsibilities vary depending on the services you use.
User Access Management:
Granting and revoking user permissions (RBAC).
Credential Security:
Safeguarding user passwords and API keys.
Data Management:
Classifying and managing the data you upload to the platform.
Client-Side Security:
Securing the devices and networks you use to access Health & Wellness Check.
Secure Development Lifecycle (SDL)
Security is integrated into every phase of our development process, from design to deployment.
Threat Modeling:
Proactively identifying and mitigating potential security risks during the design phase.
Static & Dynamic Code Analysis:
Automated scanning of our codebase to detect vulnerabilities before they reach production.
Peer Review:
Mandatory code reviews for all changes to ensure quality and security.
Third-Party Penetration Testing:
Regular testing by independent security experts to validate our defenses.
Vulnerability Disclosure Program
We are committed to working with the security community to identify and resolve potential vulnerabilities. Our responsible disclosure program provides a clear channel for reporting security findings.
Clear Reporting Channel:
A dedicated process for security researchers to report findings.
Safe Harbor:
We provide a safe harbor for researchers who follow our disclosure policy.
Timely Response:
We are committed to acknowledging and addressing reports promptly.
View our Disclosure Policy
Committed to Industry Standards
We adhere to the strictest regulatory requirements to ensure the integrity and confidentiality of your data.
HIPAA Compliant
SOC 2 Type II Certified
256-bit Encryption
HITRUST Certified
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s world-class security, including virtual private clouds (VPCs), advanced firewalls, and DDoS mitigation.
Strict, role-based access control (RBAC) and the principle of least privilege are enforced, ensuring users and system components can only access the information necessary for their roles.
Designed for HIPAA Compliance
Our platform is architected from the ground up to meet the stringent administrative, physical, and technical safeguards required by the HIPAA Security Rule for protecting ePHI.
Continuous Audits & Certifications
We undergo regular, independent third-party audits to maintain certifications like SOC 2 Type II and HITRUST, validating our security controls and operational effectiveness.
We utilize a suite of advanced tools, including Web Application Firewalls (WAF), Intrusion Detection/Prevention Systems (IDS/IPS), and Security Information and Event Management (SIEM) for real-time threat monitoring and response.